Brick and mortar sales are continuing to decline as online shopping becomes increasingly more favorable. Online retailers are working towards making the online shopping experience as seamless as possible. Not only how quickly packages are delivered, but also accustoming consumers to the simplicity of shopping with the “buy with one click” option.
With 8-in-10 Americans shopping online and 15% buying on a weekly basis, how are retailers creating and maintaining customer relationships with decreasing face to face interaction?
Download our eBook ‘How to personalize your shoppers’ experience’, to explore how to gain and maintain customer loyalty without needing to rely solely on in-person interaction.
With voice playing an integral part of customer experience, how are you ensuring your customers have the best telephony experience possible? See why Natterbox is the global telephony solution of choice and how other retailers are modernizing the way they communicate with their customers by requesting a demo now.
ABOUT NATTERBOX
Natterbox is a global, cloud-based, telecommunications company headquartered in the UK, with offices in London, Chicago and Sydney. Founded in 2010, Natterbox is the world’s first global business phone system, 100% embedded and managed entirely within Salesforce. Natterbox offers the complete telephony solution, including Salesforce PBX, Salesforce CTI, Contact Center, PCI Payments and Call Recording within Salesforce. Encapsulating innovative features that help businesses transform their customer experience and accelerate their employee’s productivity.
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